Last Updated: 1 June 2026
Welcome to Doon Property Solutions (“DPS”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit doonpropertysolutions.com, contact us, submit property enquiries, or use our real estate services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Who We Are
Doon Property Solutions is a real estate consultancy and property services company operating in Dehradun, Uttarakhand, India, providing services including property buying, selling, leasing, investment consulting, property marketing, and related real estate solutions.
Website: doonpropertysolutions.com
2. Information We Collect
Information You Provide
When you contact us, submit an enquiry, schedule a site visit, or register interest in a property, we may collect:
- Full name
- Mobile number
- Email address
- Property preferences
- Budget requirements
- Location preferences
- Property ownership details
- Any other information voluntarily provided by you
Property Information
We may collect information relating to properties listed with us, including:
- Property address
- Property specifications
- Ownership information
- Photographs and videos
- Property documents voluntarily shared for verification purposes
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Website usage statistics
- Pages visited
- Referral source
- Cookies and analytics data
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests
- Provide property recommendations
- Facilitate buying, selling, renting, or leasing transactions
- Schedule property visits
- Verify property details
- Improve our website and services
- Send updates regarding properties and market opportunities
- Communicate service-related information
- Prevent fraud and unauthorized activities
- Comply with legal obligations
4. Marketing Communications
With your consent, we may send:
- Property alerts
- New listing notifications
- Investment opportunities
- Market updates
- Promotional communications
These may be delivered through:
- Phone calls
- SMS
- Social media platforms
You may opt out of marketing communications at any time by contacting us or using available unsubscribe options.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Property buyers and sellers involved in a transaction
- Property owners and prospective tenants
- Legal advisors and consultants
- Financial institutions or loan providers (with your consent)
- Service providers assisting with website hosting, CRM, analytics, and communications
- Government authorities when required by law
6. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze visitor behavior
- Measure advertising effectiveness
- Enhance user experience
You may modify your browser settings to refuse cookies. Some website features may not function properly if cookies are disabled.
7. Data Security
We implement commercially reasonable security measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain transaction records
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce agreements
After the retention period, information may be securely deleted or anonymized.
9. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Withdraw marketing consent
- Request deletion of your information where legally permissible
To exercise these rights, please contact us using the details below.
10. Third-Party Services
Our website may contain links to third-party websites, property portals, social media platforms, or external services.
We are not responsible for the privacy practices or content of those third-party websites. Users should review their respective privacy policies.
11. Children’s Privacy
Our services are intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from children.
12. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or website functionality.
Updated versions will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For any privacy-related questions or requests, please contact:
Doon Property Solutions
Website: www.doonpropertysolutions.com
Email: info@doonpropertysolutions.com
Phone: +91 9810965324
Address: Ward No 2, Vidya Peeth Marg, Vikasnagar, Dehradun, Uttarakhand, India, 248198
If you believe your personal information has been handled improperly, please contact us so that we can investigate and resolve the issue promptly.
RERA Compliance: Users are advised to independently verify all property details, approvals, ownership documents, and legal status before entering into any transaction.
By using doonpropertysolutions.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.